4.13.1 过程中的业主满意度调查4.13.1.1 施工过程中的监视

4.13.1 过程中的业主满意度调查
4.13.1.1 施工过程中的监视和测量由总包施工单位在施工期间进行。监视和测量由副总经理组织，以问卷调查方式进行。问卷调查内容见《施工期间业主满意度调查表》。
4.13.1.2 调查频次：建筑面积在1.5万平米以下的单位工程自开工至竣工调查频次不得少于两次；建筑面积1.5万平米至4万平米的单位工程调查频次不得少于三次；建筑面积在4万平米以上的单位工程调查频次不得少于四次。调查应在基础、结构、安装、装修施工不同阶段分别进行。
4.13.2 产品交付后的业主满意度调查
4.13.2.1 产品交付后的监视和测量，由总包单位负责人组织，依据公司下达的《年度回访计划（补充计划）》在进行工程回访时同时进行。填写《单位工程业主满意度调查表》和《工程回访记录》。
4.13.2.2记录的管理和传递。总包单位在进行业主满意度调查、工程回访时，应由业主确认并在调查表、回访记录上签字盖章。调查表、回访记录一式两份，调查单位留一份，报水泥工程项目管理办公室一份，为公司进行总体工程业主满意度测量提供依据。
4.13.3 业主满意度测算
4.13.3.1 水泥工程市场部每年底根据各单位呈报的《施工期间业主满意度调查表》和已竣工工程《单位工程业主满意度调查表》，分别进行公司施工过程业主满意度和单位工程业主满意度测算。

ผลลัพธ์ (อังกฤษ) 1:

4.13.1 process owners satisfaction survey4.13.1.1 construction in the process of monitoring and measurement carried out by the general contractor during the construction. Monitoring and measurement of organized by the Vice President, to conduct questionnaire. During the construction of the questionnaire content, see the owners satisfaction survey form.Frequency 4.13.1.2 survey: building area of 15,000 square metres unit project from start to completion survey frequency shall not be less than twice to 40,000 square meters building area of 15,000 square meters, the unit works survey frequency shall be not less than three times, building area of more than 40,000 square meters of engineering survey frequency shall be not less than four times. Investigation in Foundation, structure, installation, renovation and construction of different stages.4.13.2 product after the delivery of the owners satisfaction survey4.13.2.1 monitoring and measurement of product after delivery, organized by the General in charge, according to the company's annual return plan (supplementary scheme) during the construction of a return visit at the same time. Fill out the project owner satisfaction survey and the project return records.4.13.2.2 records management and delivery. Total package units in owner satisfaction surveys, project return visit, property owners should be confirmed and signed and sealed on the questionnaire, visit records. Two copies of questionnaires, visit records, investigative units, cement project management office, provide the basis for companies to measure overall satisfaction with project owners.4.13.3 owner satisfaction measure4.13.3.1 cement market according to units at the end of each year to report the owner satisfaction survey during construction and completed projects of the project owner satisfaction survey, respectively, construction company owner satisfaction and project owner satisfaction measure.

ผลลัพธ์ (อังกฤษ) 2:

4.13.1 Process owner satisfaction surveys
4.13.1.1 construction process of monitoring and measuring the total package construction unit during construction carried out. Monitoring and measurement by the deputy general manager of the organization, to survey manner. Questionnaire content, see "during construction owner satisfaction survey."
4.13.1.2 survey Frequency: construction area for 1.5 million square meters below the unit project from start to completion of the investigation frequency not less than twice; the construction area for 1.5 million square meters to 4 million square meters of engineering investigations unit frequency not less than three times; the construction area 4 million square meters or more units engineering survey frequency not less than four times. Investigation should be carried out separately on the basis of the structure, installation, different stages of renovation and construction.
4.13.2 Employer Satisfaction with the product after delivery survey
4.13.2.1 Monitoring and measurement of product after delivery, the total package units responsible for the organization, at the same time when the company issued based on "annual visit program (Supplementary Plan)" during the re-engineering . Fill out the "unit project owner satisfaction survey" and "re
4.13.2.2 records management and delivery. The total package units in the owner satisfaction survey, when re Questionnaire, visit a duplicate record, kept a copy of the investigation unit, reported a cement project management office for the company overall satisfaction measurement project owners to provide evidence.
4.13.3 Employer Satisfaction with estimates
4.13.3.1 Cement Market end of each year "unit project owner satisfaction survey", respectively, according to the construction company owner reported the units' owners during construction satisfaction survey "has been completed and engineering satisfaction and owner satisfaction calculation unit project.

ผลลัพธ์ (อังกฤษ) 3:

Survey of owner satisfaction in 4.13.1 processThe construction process of monitoring and measurement by the contractor construction unit during the construction of. Monitoring and measurement by deputy general manager, by way of questionnaire. The questionnaire attributes see "during the construction of owner satisfaction questionnaire".Frequency survey 4.13.1.2: construction area of over 1.5 million square meters of unit project from the start to the completed survey the frequency of not less than two times; construction area of 1.5 million square meters to 4 million square meters of unit engineering survey frequency shall not be less than three times; shall not be less than four times in the construction area of more than 40000 square meters of unit engineering survey frequency. Investigation should be in foundation, structure, installation, decoration and construction different stages respectively.Customer satisfaction survey after delivery of 4.13.2 productsMonitoring and measurement of 4.13.2.1 product delivery, by the general contractor is responsible for organization, according to company issued the annual return plan (plan) "in project visits at the same time. Fill in the engineering unit owners satisfaction questionnaire" and "engineering return records".Transfer and 4.13.2.2 records management. General contractor owners satisfaction survey, project visits, the owners should be confirmed and in the questionnaire, visit record signature. Questionnaire, visit two copies of the record, investigation unit left a, a newspaper cement engineering project management office, for the company for overall project owner satisfaction measurement provide the basis.4.13.3 owner satisfaction measurement4.13.3.1 cement Market Engineering Department at the end of the year according to each unit reported "during the construction of owner satisfaction questionnaire" and completion of the project of the engineering unit owners satisfaction questionnaire ", respectively, construction company owner satisfaction and unit project owner satisfaction measurement.